1. Information We Collect

a. Personal Information You Provide
When you contact us, request quotes, or place an order, we collect information you voluntarily provide, including:

• Full name
• Email address
• Phone number (including WhatsApp number if provided)
• Project details, preferences, and any other information shared during communication

b. Payment Information
For payment processing via bank transfer or Payoneer, we collect only the necessary payment details required to complete transactions securely. We do not store your full payment credentials.

c. Automatically Collected Information
When you visit our website, certain information is collected automatically through cookies and similar technologies, such as:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Date and time of your visit
• Referral source (how you found our website)

---

2. How We Use Your Information

We use your personal data to:

• Respond to your inquiries and provide the services you request.
• Send quotes, invoices, project updates, and important notifications via email and WhatsApp chat (text messages only).
• Process payments securely and manage billing.
• Improve and personalize your experience on our website.
• Analyze usage patterns to enhance our services and website functionality.
• Comply with legal and regulatory obligations.

---

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. Your information may be shared only in the following limited circumstances:

• With trusted service providers who assist us in delivering services (e.g., payment processors, email service providers). These partners are bound to keep your data confidential and use it only for the purposes we specify.
• When required by law or to protect legal rights.
• In connection with a business transfer, such as a merger or sale of assets, where your information would be transferred to the new owner under similar privacy obligations.

---

4. Communication and Contact

We primarily communicate via email and WhatsApp chat (text messages only) to ensure clear, timely project coordination. Your contact details will not be used for unsolicited marketing unless you provide explicit consent.

---

5. Data Security

We implement appropriate physical, technical, and administrative security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these measures, please understand that no internet transmission or electronic storage method is completely secure.

---

6. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is securely deleted or anonymized.

---

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access and receive a copy of your data.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion or restriction of your data.
• The right to object to processing based on legitimate interests.
• The right to withdraw consent where applicable.

To exercise these rights, please contact us at [your email address]. We will respond within a reasonable timeframe.

---

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and gather analytical data. You can control cookies through your browser settings and choose to accept or reject them. Note that disabling cookies may affect some website functionalities.

---

9. Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately so we can remove it.

---

10. International Data Transfers

As a Sri Lanka-based business, your information may be processed or stored in Sri Lanka or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

---

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Significant changes will be communicated via our website or direct contact.

---

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how your data is handled, please contact us at:

Email: [your email address]
WhatsApp: [your WhatsApp number]